How do you price a job?
Per page, based on how complex the pages are. A page of plain text costs less than a page full of equations, tables or form fields. We look at your files first and send a fixed quote before any work begins.
What files do you work with?
PDF, Word, PowerPoint, EPUB and HTML. If you have the source file, send it too. Fixing the source usually gives a better PDF.
Which standards and tools do you use?
We check against WCAG 2.2 AA and PDF/UA, or against your own checklist. Every file goes through PAC for automated checks and a manual review with the NVDA screen reader.
How do you handle math in PDF files?
We tag each equation as a formula and give it spoken alt text, which is what current PDF readers and screen readers support. In Word, EPUB and HTML we use MathML.
How fast is delivery?
It depends on page count and complexity, and every quote states a date. Our working day falls during the US night, so files you send in the evening can be worked on before your next morning.
Can you work under our brand?
Yes. For agencies we work white label. We follow your templates and checklists, and the finished files go back to you under your name.
How do you keep files confidential?
Files are used only for the job you sent them for, and they are deleted after delivery. We sign NDAs on request.